Great location. Clean. Friendly staff. Reserved a king and was given two doubles due to overbooking. Mattresses were worn out. Given free breakfast for the inconvenience. No hotel parking due to construction. Valet parking was $25. Same price as non-guests.
The breakfast was not free.
The staff was friendly. Parking options were limited
The location for attending the OKC Thunder game was perfect. It was an easy walk from the hotel to the arena that was mostly indoors. The bed was comfortable and we both slept well both nights of our stay. Don't feel we were given the Deluxe Room we requested and for which we paid. Additionally, the tub filled up with water as you showered and didn't drain out, even overnight. The bathroom was also very small; large enough for only one person at a time. The counter wasn't even large enough to comfortably hold the bottles of shampoo, conditioner, etc. The toilet paper roll was located in a very inconvenient place that was difficult to reach, and the only place towels could be hung was inside the shower.
I booked a king size bed, got two doubles. After asking, i got a new room. New room had trash in the garbage can in the bathroom. And I'm not sure the sheets were clean (bed was not well made and sheets were wrinkled). As weird as it sounds, I was too tired to complain and stayed in the room. one light bulb did not work. Overall, it was pretty dirty.
Bed was comfortable, and the valet service was great. Housekeeping was rude and took forever to get to our room, and the pool was tiny with a ton of people there.
Location. Staff was nice Rooms need updated with fresh paint and carpet. Paint unprofessional and vents showing water damage or mold
The room was clean and comfortable. It was right across from the convention center where we attended Women of Faith.
The location is very convenient in reference to OKCs Bricktown. Room was Tiny and basic. $140.00 didn't even get me a mini fridge. Theread was trash in trash can, and towels were not restocked.
This guest did not leave comments about this hotel.
The bar tender was friendly made the experience fun for my husband and I. Very nice young man.
The staff was extremely pleasant from the moment we walked in. Anything we needed (toothbrush, room service, etc.) was provided to us very quickly. We were given two complimentary brunch vouchers and the meal/service was great.
AMAZING customer service. I was given early check in and late check out with no problems! WiFi is not included with a room purchase you must purchase or upgrade.
Room was great. Location was convenient When we arrived, the hotel had our reservation but told us they had no vacancy. They offered to refund our cost and send us to a hotel out of the area at no cost. We argued, and eventually another guest offered us their room
upscale, close to our location destination
Location was just across the street from bricktown All was outstanding
Check in was quick and friendly Rooms outdated
Great room for a great price as usual
Close to Bricktown and where okc thunder play No fridge or microwave in room. Room had a weird odder
all the above no. It was perfect