location and cleanliness of the room
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
clean room . the hotel has a great location. we had to pay for a connection for electric.
location is perfect the rooms are small but comfortable enough
good location overprice, poor room facilities, room was cleansed poorly
Location is excellent.
I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
The helpfulness of the front desk staff. The PCs in the Business Center did not function well.
Location, facilities, room sevice Overall a great experience Lack of reponse to our complaint that the water supply to the bath/shower control unit was too hot
Great location. Spa and gym was very nice. Breakfast was great and was included in my rate. The temperature control was hidden. Wish breakfast at the terrace was open earlier.
Ideal location. Feeling of security - plenty of staff about.
Loved it all! Fab hotel
Central position nothing
very good and i recommand that for all no
Atmosphere, Comfort, cleanliness, facilities, spa, location and descent manners and service standard
an excellent hotel, very central but quiet, well appointed rooms and good facilities. helpful staff.
location was perfect bar very quiet could have done with a little music
Location, quality of hotel, staff was excellent Everything was great
Friendly Staff, room size and hotel location all excellent
good value, helpful staff Air condtitioning weak on 9th floor
nothing the "romantic" room had two separate beds instead of a king-size one, one bathrobe per two, we had to ask for shampoo; they left one sweet per two; walls are so thin, we were hearing about all indigestion problems of our nextdoors. St.V.'s was absolutely ruined.
A great location within steps to the main walking section of the city air conditioning was poor. We went with another couple and they had the same issue...the air conditioning did not work properly
This hotel is very functional for touring Barcelona. The location could not have been better. Extremely good for shopping and very close to good places to eat. Also very close to public transport. The room was a good size. We did not have a double bed but the beds were comfortable, the bedding very clean. The bathroom with the double basins was spacious and clean. We ate breakfast once. The variety was good and fresh. We had a room at the back facing a very large courtyard so it was very quiet. We had been told that hotels in Barcelona facing the streets can be noisy at night. The lobby furniture could be revamped but apart from this , would recommend this hotel
nice spacious rooms, view was ok, airco was fine, beds were good and the nespresso in the hallway very nice! And the location is perfect in the centre of the nicer part of Barcelona just 5 min walk from casa Batlo and the subway, only 10 min walk to plaza Catalunya.
Very good location. It's just a few blocks away from the centre. The room is modern and they even have a balcony. The hotel staff aren't helpful at all. very very very bad attitude.
Nice hotel, good breakfast selection. They do not have a changing facility after check out (which is very useful if your flight is at a later time)
Breakfast was excellent
Rooms are well equiped, beds comfortable,clean hotel in the middle of one of the best shopping areas in Barcelona, convenient to several metro lines. The desk staff was less friendly than in many other hotels but competent.
The extortionate jump in room price on last night of our stay!!! Quality of breakfast was poor. Staff spoke very poor/no English.
The location is very close to the centre of the city. The access to the hotel by car is not so easy (cannot be done by GPS navigation). The way to the parking garage is a little bit laborious. The breakfast was not included in the room rate. WLAN was not working, only LAN with the cable.
The hotel is very central to the historic quarter. The walking tour of the old city provided free of charge on the Sunday morning was excellent.
Staff was very kind and helpful, Location was excellent
Location, room decor, room size. Expensive breakfast :)
Perfect location, right in the centre of old town and a few steps from cathedral. Great price for lovely 4 star hotel. large rooms, very comfortable and modern, quiet street though right in centre, fantastic breakfast, lovely rooftop patio and pool. All around amazing hotel to stay at as vacationer or for business. nothing at all.
The hotel is located within walking distance (or a brief cab ride) of nearly everything you could desire in Barcelona. The room was comfortable and clean, and the staff is courteous and very helpful. Above all, the hotel is delightfully quiet--easy to to get a good night's rest.
If you're looking for a central location as your jumping off point for Barcelona adventures, Barcelona Catedral is an excellent choice. Newly renovated, the hotel is very well appointed and has all the amenities you'd expect from an inner-city hotel. Roofdeck infinity pool is gorgeous and the setting is really fun, basically overlooking rooftops and balconies. Staff was very accommodating and went out of their way to provide service. Food in the restaurant (we only had breakfast) was good, local and fresh. Located right next to the Catedral. Not much to dislike, really. A bit hard to find if you don't know where it is. Also, pigeons tend to fly up to the pool and bathe in it a bit, but the staff was on top of cleaning the edges of the pool so it really isn't much of an issue. I had hoped the hotel bar / lounge area, which was really cool, would have a bit of nightlife, but it was dead most of the time.
Position and convenience is excellent The Bar area was a bit clinical and not conducive as a relaxation area
excellent location, very central but quite.
The hotel was located in the heart of the city; steps away from the Cathedral; easy walking distance to La Rambla, transportation, Palau Musica, Picasso museum. Staff was attentive, informative, and gave great recommendations for restaurants and how to get around. The hotel provided a free Sunday AM walking tour of the Gothic Quarter! a
Location was walking distance to many sites and central to Barcelona. Rooms are clean and beds comfortable. Staff helpful. Checkin and out were a breeze. Everyone was professional and warm. No complaints.
Hotel is a great value for what it offers. The rooms are clean, modern and comfortable. Rooms had smooth, clean wooden floors and are equipped with modern ammenities. The hotel is located in the Barri Gotic which is a central area to many shopping centers, reastaurants, and focal tourist points. The staff was extremely helpful. It is a short walk to Las Ramblas from the hotel. The hotel is practically next to the Catedral. (a must see). The hotel bed are big however they are not too comfortable. I experienced a lot of tossing and turning each night. Hotel also states that they offer sound proof rooms but the rooms are not completely sound proof. We were still able to hear the people in the room next to us laughing and talking, as well as the noises from the front street.
Very close to city - walking distance to everything The reception could have been more proactive and informed us about what was includeded in the package (romantic) that we have booked. We had to ask.
very convenient, close to key metro stations and landmarks, very clean…. didn't have a chance to try the breakfast because i left too early…. but good place towels had a better day..
the location was very good I did not like the fact that we were not given a choice for breakfast in out bedroom,and had to take what we were given.
Great hotel location, right in the center next to Catalunya Square. A bit weird location of a bathroom and a sink right in the room with a very little privacy... Also, you need to use your card in order to activate electricity and airconditioning in the room.
Good location of the hotel, close to Plaza Catalunyia & Las Ramblas. The bed was not comfortable, and the room was noisy (sound from the corridor and other rooms very audible).
Terrace Noise off street
It was a very convenient location Room was a little small with not much storage and there was a bit of noise from the metro.
location,staff are very friendly,safety small room,no room service after 11 pm ,nobody help me to bring my bags to room.
Location and confort yes, when i came in., they gave a very small room, where i was paying for double to get a big one... they gave me a good one in the next day..
Mostly friendly, helpful staff. Being on the first floor and right on a street with heavy traffic made it very loud if the exterior door was open - which made it impossible to use the balcony.
location.quite and comfortable room the room we had was very small
The hotel was ok bathroom had mold on the ceiling! not nice for a 4 star hotel,
Location, silence. Replace the bathroom door for more privacy.
no swimming pool
Everything! it was great. it will be better when the remodeling is completed and there are two elevators. Breakfast was my favorite! Staff was excellent as well!
Excellent location, just 5 minutes from the top of La Ramblas, fairly queit location but everything very accessible. The hotel had only just opened and the staff were very helpful. Free use of pc in room was a bonus. As with any hotel there are always teething troubles, we didn't have hot water for a couple of days but this was fixed and we were offered another room to shower in. Breakfast starts at 7.30 weekdays however when we arrived at 7.30 the restaurant was still in darkness and the staff weren't in. In fairness the receptionist gave us some pastries to take with us on our day trip. We booked a family room which was one good size room with bunk beds for the children, no privacy for the adults though.
This hotel fell out of a glossy magazine; amazing room; ultra-modern decor; best shower of my life King sized bed was actually 2 x singles that wandered away from eachother in the night
We found the location of the hotel to be excellent. The accomodation was was comfortable and quiet. The upgrade we had was very good aswe were given a jacuzzi in our room. The bathroom was spacious with a walkin shower. We found some of the interior decor in our room (211) to be little poor. The wood surround on the jacuzzi was coming off. The bathroom ceiling had holes in it. The balcony railing felt insecure.
I loved the look as soon as I walked in. Loved the laptop and high speed internet. Excellent placement of electrical outlets which is a surprisingly rare find.
Location Bed, needed replacing. Housekeeping could have done with some better touches re bathroom items especially as hotel was 5 star rated.
Very central. Great location within walking distance to city centre. Quiet area for families. Staff helpful, room very nice and comfortable. Would highly recommend this hotel and would return as a couple also. Nothing!
Great location, pleasant staff, superior rooms good
The warm reception and friendly staff I specially requested a room close to the groud floor as I am unable to use a lift. The room was on the top or fifth floor.
Staff were polite and location was excellent. I think the finishing are good for a 3 star hotel
The personell The room space!
City location VERY small room
The staff! - they were excellent - very professional, but also very friendly and welcoming, and nothing was too much trouble. Some rooms seemed to be very small, although ours was fine - however, the price and prime location more than compensated for this. Noisy outside - but couldn't expect anything else in central Barcelona!
Great Location. You will never sleep if you stay at this hotel. The walls are too thin. I requested to be moved away from the elevator, and they told me it would cost me an extra 50 Euros.
The room was nice The staff at check in was very rude and could not find my reservation. Then start making demands without and explanation and kept me there waiting when I told them that this is not how they treat customers. Finding my room was also very difficult. We found a cockroach and the soap dispense fell off when we took a shower
Very nice rooms, clean and cosy, friendly staff. Every night there was noise outside even though we were on the 5th floor, it sounded like a crazy woman shouting and talking to herself for hours. Also, the air conditioning did not work.
Staff was very polite and tried to accommodate us as best they could. The air conditioning was non-functional for our 2-night stay.
Location was convenient. Price was relatively less than the Hotels around.
The level of service is excellent - the staff are really friendly and helpful. And the breakfasts are fab - lots of choice and everything is so fresh.
No problems, fantastic location very close to Las Ramblas
Location and swimming pool Refreshments on roof top pool area did not work
We we're very happy with the location of the hotel. Very easy to walk anywhere in the city from the hotel. The hotel lobby was presentable, clean, and smelled nice. The lobby staff was also very friendly. The carpet in our hotel room was very questionable... had stains all over it. No light above the shower in the bathroom made it pretty hard to see while showering. The rooms could definitely use a little upgrade. We also had a big problem with the noise level. The hotel walls must be extremely thin. We were kept awake till 2am because of the kids in the room next to us. Very easy to hear from room to room. Overall, this hotel is just okay for price you're paying.
The location of the hotel was excellent The curtins in the room were very dirty, I did not like it at all
Very central.Side street location was quiet at night. Problem with toilet, on arrival, was attended to immediately on informing reception. There was a shower head which did not spray properly.While I did not draw attention to it.I felt it should have been noticed by attendants and replaced.This is not a complaint, just an observation.
Reception staff very pleasant. Reception areas much more attractive than the room. Very convenient location at a reasonable price.. First non-smoking room was very smoky so changed to another. New room carpet not properly cleaned. No air conditioning or opening window so had to leave balcony door open at night. Room very dark and poor decoration. Bathroom similarly unattractive. No information in room about hotel or local attractions. This did not feel like a 4* hotel experience.
Location was good. The pool and roof top terrace was as a nice to have. Great size, great potential. It was a cozy 3 star hotel with aspirations to be of a high quality. They had just changed management and I would hope that they meet their potential. The interiors, fixtures and fittings could all do with a revamp
The location was exellent- walking distance to shops, restaurants and tourist buses! We did not have to use public transport at all! Hotel staff was very nice and friendly! I would definitly recomend this hotel to everybody!
The rooftop pool was a suprise addition to our stay. The bar area was also very decorative. The location was excellent. The inconsistency in house keeping.
The front of house staff were excellent,friendly,extremely helpful & courteous,i would defenitely stay at the hotel again.
I had a suite room with a seperate sitting room from the bed room, this was very comfortable the walls are extremely thin. conversations of the neighbours can almost literally be followed.
location and how pleasant the staff was
The facilities were beautiful and clean. The staff was friendly. The hotel was located in a central location. No face cloths, but i guess that is a European thing.
The hotel was perfect. Rooms were of a high standard and felt fresh.The locationcould not have been better. 2 mins from the Ramblas but far enough away not to be bothered by the crowds. Many locations are easily walkable and there is a great Metro station right outside. On arrival despite pointing out to the person on reception that we had booked a junior suite we were still palmed of with a standard room and had to return to reception with all our luggage etc and wait until we were given our correct room. On leaving we were chased down the street by the doorman claiming that we had not handed in our key despite handing it to one of the people on reception and saying goodbye. Very embarrasing to be dragged back to the hotel in public and then told "it's ok it's sorted" Put a bit of a damper on the end of the holiday.
Location was very good. Near to shops and other places such as the Ramblas. Staff were efficient and the general ambience of the hotel was good. Rooms were clean if a little "spartan" ! Our room was on the 9th floor and overlooked the roof top of an adjacent building. Unfortunately all the air conditioning units were positioned facing our only window so if you wanted the window open there was a horrible smell of food ....
Nice classical building. Comfortable rooms. Lousy free internet connection. No gym nor swimming pool.
location excellent.helpful staff.very well looked after
We had the junior suite which was excellant. It was nice to have some luxury Staff were very helpfull and polite and offered clear and well represented views about where to visit in the city.
Location Very uncomfortable beds. Overpriced room service options.
The hotel is in the centre of Barcelona,close to shops,historical sites and excellent transport systems.
Central Location for Shopping
The hotel is very well located and close to everything.
Location was okay as it was near the metro station and lots of shopping around Bed BUGS. meaning, very large bed bugs that you could see crawling on your bed. We woke up at 3am to bed bugs biting and crawling on our beds. We've never seen them so didn't know at the time, we brought down the bug to show them, the staff lied saying it wasn't bed bugs. Early the next morning they said it was security policy to go have all our belongings washed, but said they would not pay for it. They said we could have brought it from the plane.. when we were coming from a week stay in madrid to barcelona..on a train.. We had no bed bug problems in madrid. One night here, and we were bit all over. The hotel told us we couldn't come back until we had our belongings washed. They said for us to go buy clothes while our things were being washed... unbelievable. We called kayak right away and they connected us to our booking company which helped us with getting our refund and leaving our hotel right away.
centered location...good base for all attractions. tight space but functional.
It was very close to a lot of the city's action The room was incredibly small and not very clean. The walls were paper thin and we could hear everything that went on outside our room
Its convenient location, handy to the metro and buses. The beds were hard and the shower partition made it impossible not to have water all over the bathroom.
Good location, just a short distance from where the Express Shuttle from the airport stops, right around the corner. Metro Stations around the Plaza going in all directions. Room is a miniature version of a standard double room. Bed fits from one wall to the other. Antiquated facilities It's really a one star hotel. Great breakfast solutions across the street and in short distance from hotel, they charge you 9euros/12euros for Bfast at the hotel.
Location Noise in the room from Underground. Room actually shook.
Location: very close to Plaça Catalunya, the center of Barcelona. Extremily noisy: you hear the subway during all night, the sound isolation of the rooms if very bad and you keep hearing people arriving and leaving their rooms. Don't stay in the hotel if you want to relax.
Location,staff service,free Wifi
Location - we have stayed at Gran Ducat five times before.
of cause it is due to very near city centre !!! noise of metro
Location Breakfast could be better, mainly the bread. It is very noisy not outside but from the corridor and other rooms.