Hotel employe were extremely helpful. Breakfast was delivered to our room. The coffee was great, served with warmed milk. One night we wanted pizza in our room. When we asked hotel employee where to get one, ordered it for us and brought it
The location was as reported, so convenient to the train station. Truly a 5-8 minute walk. We dealt with Marie Aurora during our visit and she couldn't have been more welcoming or gracious. She treated us like we were family. The room was lovely. European pillows are a little thin for us. Wish that we could have had one more pillow in the room.
It was in quiet area. The bed was decent and it was clean. Carrying bags up four flights, less than interesting breakfast, broken furniture, world's smallest shower (someone call Ripley) a little more effort from the non Italian brothers would make this much better. Just run too cheap.
Cleanliness, decoration of the room, mixture of old and new furnishings. Very well heated, maybe slightly too warm! Great roof terrace and a bottle of free processo per room.
The hotel is in a great location – 10 min stroll to piazza San Marco and the Rialto. The roof top terrace was fantastic for relaxing in the evening. The staff were fantastically helpful – they made great recommendations for restaurants and took care of the reservations. We had difficulty finding the hotel as there is no sign.