The view from the spa (free) cannot be topped! The room itself was spacious, clean, comfortable (bed, pillows etc), staff friendly, not as luxurious as other Radissons which we especially noticed in the bathroom that was just average, but still ok and for a good deal we'd book it again. Bathroom bit oldfashioned, location just outside of the centre and not in it. Nothing serious though.
Had breakfast in my room toast was not cooked and the coffee was cold when I did complain they told me they would replace the cofee but I told them not to worry but they still sent it to my room, it was still only warm and thick as treacle, when I checked out the lady on reception then took breakfast off my bill
very nice staff, room was clean, comfortable. and the hotel was in a great location, walking distance to most places,
Room was nice, good size and very comfortable. Breakfast was not good- poor quality. Location is central but a bit isolated when walking at night
Requested to store bags while attending meeting and it did take some time to locate the bags on may return
Good location and helpful staff. A decent standard of hotel at a reasonable price. Not really.
The friendliness of the Concierge manager was highly commendable. My dinner on Wednesday evening was exemplary, grilled snapper cooked to perfection. Breakfasts were wholesome and ample.
Damaged furniture in rooms
The hotel was very clean, staff were very friendly and helpful We had a room located close to the lifts, and the noise from them was contstant and very annoying
The hotel was clean and presentable, and provided a location (not particlarly accessible)for our needs. The hotel decor was 'tired' and in need of refurbishment. The room we had (on the first floor above the entrance) had an obsure noise. The hotel was VERY expensive for what was provided. It was the only decent hotel available at the time. I believe the rate was opportunisically driven.
excellent service, good location
The close proximity to the city. The size of the rooms, bed etc. Easy to find, easy access when coming from s Aust. Poor veiw out the bedroom window. Very strong smell of cleaning chemical in the room.
Size of room and facilities in the room
Clean rooms, central location and the staff wre froendly. The rooms were allowed high volumes of street noise into the room./
Staff were very friendly and helpful. Room was modern and clean with all needed amenties and a great bath!
Friendly and helpful staff, very plesant room and location of hotel near Victoria Markets. Room was lacking some drawers which would have been useful as we were there for 8 days.
Really fantastic location, adjacent to Queen Victoria Market. Overall clean, simple hotel with locally made amenities which was a really nice touch. The gentleman who checked us in was not very nice and gave us a bit of attitude when we asked about hotel parking (because the website stated there was). It wasn't a pleasant welcome or first impression.
Located in the CBD (central business district) of Melbourne, close to everything, tram running directly in front of the hotel makes it easy to get anywhere in the city. Close to museums, shopping, restaurants and the Victoria Market - this hotel has a fantastic staff who will help with all of your travel needs As a plus they serve one of the best breakfasts anywhere. Rooms that border the street can be noisy - if possible ask for a room not facing the streets.
Very convenient location. Room a good size and clean. Nice modern decor No complaints other than reception area could have been a little more welcoming such as perhaps having art works by local artists displayed (as Melbourne is known as the cultural city) and flowers
When we needed transport to crown casino or train station the reception ordered a taxi for us and it arrived within minutes! no
Close proximity to shopping and restaurants. modern style, well priced hotel Hotel Room a little on the small side, very noisy (thin walls, gaps under the doors)
location; friendly helpful staff no
close proximity to city centre Insulation of noise from street should be better
Staff are pleasent and helpful No balcony or outside areas 2 seat twin room to crampy noscreens on windows cold breeze comes in
Superb location; nice rooms; excellent lap pool. Walls paper-thin, can hear neighbors' conversation. Housekeeping often took until late afternoon to clean room; they do a good job, but clearly need additional workers.
The room was great as was the service of hotel staff. Nice view and nice location since quiet but close to central business district and trams. Restaurant closes pretty early.
Proximity to all sites in CBD, Victoria Market, free public transportation. Friendliness, helpfulness, knowledge of staff. Kitchenette & amenities. Comfort of room & bed. Room size. Modern bathroom. All appliances & plumbing worked properly. Long waits for lift (and always crowded). Erratically working (or non-working) in-room Wi-Fi. Not enough sugar packets for tea or coffee. Housekeeping service generally did not arrive until 3-4 pm.
Kitchen/pots/pans etc. Bed was comfortable. Service was great. Staff did not bother me much at all which is what I prefer, but when I did have a question they were on point and quick to resolve my issue. No bathtub, and the room heated up very quickly without AC blasting the entire time.
Great amenities, nice staff that was available at the reception desk despite our 2 am arrival from the airport. Great comfortable accommodations, spacious room, clean bathroom. Great on top of it cleaning staff. Best place we stayed out during our entire Australia trip. Central location for easy walk or tram to major tourist locations. Would have liked free wifi for longer than 1 hour per day, but it was fine paying for the daily rate.