clean, new furniture, conveniently located no hot water twice in 4 days due to problems with the boiler! I hope it was just an occasional problem
The location couldn't have been better and although the hotel wasn't anything special it was clean and comfortable...and really good value! It was a bit "worn out"...but really nothing to complain about.
Good location. The hotel staff were not helpful and provided incorrect information when requested. The bed size was not large, as reported at the time of booking and the staff responded that for bigger bed, we need to pay extra fee. Breakfast was served badly and lacked food.
Very centrally located, excellent breakfast, clean, plenty of hot water, quiet, good staff. Small room for 3 people, uncomfortable beds, small old bathroom, heating not working properly
Front desk staff was very helpful. The hotel is centrally located. Our towels were not changed during a three night stay. The safe in our room did not work and even though we reported it, it was not fixed for the duration of our stay.
that the hotel is downtown
The location is excellent, in the center of the city, near from two metro station, some theaters and restaurants. The breakfast was disorganized end staffs of the restaurant were antiparticle. Recommender to eat en front of the hotel , en restaurant VITAMINA.
Location Rooms needed new paint on walls. Minor repairs would have made a lot of difference.
Hotel was clean, quiet and right in the center of Madrid. All in all, good value for money. The family room was quite small for 3-4 persons. The air conditioning device was old, a bit noisy, and had difficulty at times coping with the sweltering heat outside.
Great location, double glazed for noise outside, which is abundant as it's right in the city center. Air conditioner, Tv monitor which is also a computer screeen. I didn't expect carpets on floors and some surfaces in a 4 star hotel and in a hot country like Spain. It makes the rooms very stuffy. Also the bath quite claustrophobic, narrow, left very little room for movement in what it looked like more like a niche in a cemetery.
Room was comfortable and great location Internet connection in the business centre was too slow!
Location & comfort of the rooms. Concierges were very helpful General off hand manner of all waiters and bar staff.
The location and my room was cozy for a single occupant no cork screw in room -- minor
Great room, nice size, clean bigger bathroom than expected. Terrific restaurant with delicious coffee and pastries. We arrived well ahead of check-in and were graciously given our 2 rooms hours early with a smile. The street noise could be heard in room, somewhat.
Staff courtesy ,amiability .Clean enviroment
The location was GREAT!!!!! One block away from main street, so quiet in the evening, and perfect during the day. I would definitely stay here again!!!
They were very friendly and the location was excellent. I was traveling by myself and I felt safe the entire time. It got really hot in the room and there was no other way to turn the temperature down because the heating was still on for the winter. Leaving the window open during the night was bothersome because there was a lot of noise down in the street.
My boyfriend and I stayed here with extended family for a week. Great location, everyone that worked there was really nice/helpful and the rooms were great. So happy to have stayed here during our European adventure! Breakfast/buffet was not included in our stay but there are great little breakfast spots for a cheaper price right down the road from the hotel. workout facilities were a little older
The location was good. The staff was not helpful at all. There was a long queue at both check in and check out. Upon check in we were not given any instructions about the breakfast that was included in our rate and consequently we needless paid twice for our meal. Since we had booked online, the hotel was "unable" to make restitution. I would never stay at this hotel again or recommend it. There are too many other wonderful options available in Madrid. establishment.
modern, centrally located. Able to get quiet ground floor room (no need to use elevator) location is in the Red Light District--many "characters" loitering about
Good location and very central for sight seeing / shopping Room could have done with a clean; there was a big ball of dust next to the bed.Walls quite thin and could hear people in the room next to me talking.
I liked the location in the heart of Madrid surrounded by places of interest, shops, restaurants etc. The room has rather big, clean and tidy bathroom which I like very much. The style is simple but pleasant and the building I think is of the begining of 20th century (or the end of 19th) and is rather pretty. The location on Plaza Puerto del Sol has the opposite side. Of course it's one of the main squares of the city but due to that it's never empty even at 4 o'clock of the morning. The people are talking rather loudly all night long and though they didn't shout and there was no disco etc but these endless talking under my closed window was enough not to let me sleep well. And they have a strange tradition in Spain to take away garbage at 12 or 1 o'clock of the night (even at 3 o'clock sometimes), and this process of cleaning is reall loud, it was like alarm clock for me. But if you have no problems with sleep or you are going to have an active night life than this hotel is perfect (if you're not in search of luxury of course). Good 3*.
It is very conveniently placed for all the major sites, + the metro for airport access
all was nice nothing
The central location. The nice, clean and modern room.
Location, location, location!together with high quality and wonderful staff, great value, we had a wonderful experience! nop
Location, walking distance to everything and close to the metro station, this could be a like or dislike, but you have to leave your key at the front desk when you leave, and then just pick up at the front desk when you return. No risk of losing the key, so I liked this requirement no dresser for clothes, just one small closet, so plan on living out of your suitcase if you are traveling with a lot of luggage/clothes
Excellent location. Staff helpfull and professional. Clean, nice size room w/small balcony. Hot water lacking at times in shower
The staff were very friendly and helpful. The location is as good as it gets. Also, though I missed my flight and came a day late to the hotel, they did not charge me for the night I missed, even though they would have been wthin their rights to do so, as I did not give 48 hours notice.
It's centrally located, kind and informative staff and nice rooms for a reasonable price.
Hotel was centrally located and convenient to everything. Beds were very comfortable. Breakfast had cereal, eggs, fruit, etc. Nothing.
Yes, there are several reasons that I will not return to this hotel. The hallways smelled of smoke and dog urine. The room's inside smelled of smoke and dampness. I felt the sheets were dirty. I thought the room was too small for the price.
Just a block or two from Plaza Mayor and Sol. Most points of interest and diverse neighborhoods. The breakfast service was excellent. I also respect well executed retrofitting of old, historic old buildings. Minor, did not get one of the rooms with a French balcony.
The location was ideal, the use of the internet. The breakfast was very nice, tasty and fresh. No english speaking channels on the TV. The room was a bit small.
Free wifi, Centro, quiet, friendly, clean, exellent bed. Smelly pipeline, water on bathroom floor after taiking shower.
The location to the Plaza Major and Sol was perfect. The internet was reliable and accessible in the room. The showerhead was marvelous. The first room was very small and cramped, but after moving rooms, the second room was a bit more spacious.
Situation in Madrid, Internet access in Room No info on what number to call to get recpetion
hotel had a great central location near lots of great bars and shops.staff very good toilet had damp smell
Fantastic position and really helpful and friendly staff
This hotel is in a great location. It was easy to stroll around and see the sights and eat in great restaurants. Also, I felt safe here. The door is kept locked and is opened only by staff. The staff respect your privacy as well. This hotel should have a bar. The breakfast wasn't worth the 10 euros in my opinion. I hated the design of the shower! Impossible to have a shower and not flood the floor.
staff v friendly. good location. nice comfortable room. bikes one morning the shower was only warm, but that was fixed for remainder
It was central placed in Madrid No
The hotel was extremely clean and had great amenities. It was a great selection for a European Hotel. It was very modern and a pleasure to stay in. Also the location was close to all major sights.
the location of the hotel Rooms are too small, decoration and lighting too gloomy
Location, close to Gran Via. No parking and no drop off area in front of the hotel. Necessary to use public parking close to the hotel. Despite of discount for hotel guest it cost over 20 euros per day.
Free wi-fi in the room. Good location. The room was too small.
Hotel was adequate but I feel there are better for the price in the area The rooms are dull and unwelcoming and service is minimal.
The staff was very helpfull and hotel was quiet as is side street even if close to Gran Via Our room was under the roof so we couldn't stand straight in one part of the room.
Very nice location.Walking distance to main attraction.10 mins drive from Real Madrid station.Cooperative staff.Great stay. Recomended .Ronojoy Family room ,pretty small.No view.Surprising the bathroom door was full glass.It is difficult with family and kids.Had to stick paper around to cover.This is really not convinient.However can be solved with some artistic paper sticking.Bunker bed in family room.Could have been double bed for the money given.
breakfast noisy doors
The location of this hotel was perfect. We were easily able to navigate the city from our hotel. The room was very comfortable and clean. The breakfast every morning was also wonderful. The room was much smaller than anticipated. It was not much of an issue as we spent most of our time touring and not in the room, but it was surprising upon opening the door.
The hotel was centrally situated in the city not far from the metro stop Gran Via. It was easy to access many shops and it was easy to walk to many of Madrid sights from the hotel. The hotel was on a small side street so there was no noise from passing traffic. It was clean and the staff were very friendly. The rooms were spotless and for the price a good size and offered a wonderful shower room. I would definitely stay here again.
Location was very good, close to many major subway stations. On a lane off Gran Via (major road), so not too noisy. They gave us a smoking room despite our request for non-smoking for the first night of our stay.
Location Noisy from outside
The location was perfect. It was very close to everything I wanted to see. The staff was very helpful in providing a map. The bathroom was one of the best. Nice shower. I was not a fan of the room. It had no windows and was clausterphobic. It also was very noisy. Breakfast was a little weak compared to the other facilities traveling around Spain and Italy.
Location is perfect. Rooms are very small and very hot. Cannot control the temperature.
The location ! The room !
good breakfast.flexible arrangements let us store our luggage. relaxed feel to hotel. very goodlocation
Location is the main feature. Most attractions are within easy reach The room for 4 was a bit smalletr than expected and the use of bunk beds for adults is not recommended.
Very central location, good buffet breakfast. Very warm and stuffy - even in March. Needs air conditioning - essential in summer.
Please write at least 15 words
Great location. Friendly bi-lingual staff. Upper floor rooms have large balconies with views to Puerta del Sol. Laptop in the room. Decor is starting to get tires. Pieces of trim missing from the walls. Walls were dirty, with handprints. Room smelled badly. I had to sleep with the door open to the balcony, which made for a noisy night, since it sits right on the pedestrian area in a bar district. I think another room would have been fine.
Location, hotel staff.
Nice hotel but small room. Good location.
I liked the interior decoration and the central location. And the sound proofing of the windows. No noise from the square at night. Some of the rooms (the one we used) are quite small.
good Hitec hotel, good breakfast, ' quite and exelent location
Location, Location and Location Cable TV was only in Spanish and German. Bathroom has no proper shower screen or floor drain, so that water go everywere. The room was at the back with no views.
The location, the design, the cleaniless No coffee or tea available even in he lobby.Toilet and bathroom separated only by a thin glass wall from the bedroom. The glass door of the toilet is not even closing: there is a space dow and on the side. No intimacy possible. Also We got two beds and we wanted one bed.
Good and quite location, high tech rooms with laptops,nice breakfast and helpful staff at the reception with fair English. There was a technical problem with the room cards, we had to activate them several times each day from the reception desk to be able to open the room doors.But it is bearable when considering the all other good service and faci lities.
Very pleasant personnel, nice and clean bathroom with modern accessories. Perfect location - close to all the main sighseeing places. Room is rather small with not enough places to put the personal things (not a sinle bedside-table). Slight smell in the room as if it used to be a smoking one. Glass door to the bathroom which is not very closing very tight - so the room is defenitely not for romantic stay of a young couple.
Great staff. Courteous and accommodating. The room had stained carpeting and it had loose tiles and fixtures in the bathroom. The dining area for breakfast was also a bit run down. Overall the hotel needs some work.
Quiet in a central location. Everything was great and I really loved the balcony....
1. Great location 2. clean and organized 3. Very good hotel staff
very convenient location in central Madrid for shopping and restuarants, bus tours and public transport, and art galleries
Very good situation near the center area (walking streets, shopping, getting to sight seeings) on this time of the year. Staff was very frendly and very pleasent to help, when it was needed. As a Finnish I want that the hotel breakfest is substantial to start the tourist-day. I didn´t wait black bread nor porridge, but yougurt for flakes or mysli should be good. And it was strange, that there wasn´t vegetables at all (not also in restaurants in Madrid).
The location is very good, and the breakfast is very varied, the service is very very good. The rooms have good size and are clean
Well positioned near centre; good sized rooms We were put into a sub-standard room for the first night (air con did not work), but were moved to a better one on request - which was excellent.
the location was very good and the lounge/bar was excellent. would like to see some form of not slip mat in the bath as i slipped when picking up my towel and I am quite badly bruised. This is not a criticism it is a would like to have suggestion so it doesn't happen to others.
Ideal locality being in the centre of Madrid but in a pedestrianised area guaranteeing a good nights sleep with minimal traffic noise. This was my 4th time in Madrid and my 3rd at this hotel.
the location could not be better, the staff were all pleasant and helpful and the room and hotel in general spotless I was in a single room 317 this was tiny with no comfortable chair and no view the window blanked and on opening looked down some sort of shaft. this room is very claustrophobic and totally unsuitable for a longer stay
Location superb, and the room was very good
The best thing about the hotel is the location, easy access to Sol Metro station. This is the second time we have stayed at this hotel and the second time we have had a quiet room. We thought that the prices in the Lounge were very expensive compared to our last stay, 17 Euros for 2 Gin and Tonics and a bottle of water. This is well above average for Spain in general. There was a Tea and Coffee making kit available free if asked for at receiption but this information was only made available in the rooms Hotel info guide, this should have been made known on arrival from the receiption staff.
Location, asked for interior room high off the street and the noise wasn't a problem There was a musty smell
the location was great near the big place del sol .... shopping and restaurants are very close
The location of the hotel is good that it is closed to Sol metro / train station. However, there are many other hotels available at that area. 1) furniture&facilities are old; sliding doors of carbinet & bath can't open/close properly. 2) Hotel staff tidy up the hotel room everyday but not change the bed sheet and towels. At my arrival day, one bath towel is still wet at hotel room. 3) We are assigned to a room without computer. After request, hotel staff re-assigned another room for us with computer available. However, we can't open the room door and we returned back to the receiption and ask for help. We on and off tried opening the door and returned to reception repeatly. Finally, we found that the door lock actually can't function properly. So, we requested to change back to the first room even without computer. The staff are then black-faced.
Great place for getting around in the city. Had plenty of room for 6 people with two bathrooms. Great value for money! The breakfast was great, too!
location, quietness, comfortable and stylish room
The location is really good!! Yhe staff look always to be tired and do not give attention to the guest.
CEntral location for a nice walk around the city It could have been more clean!
Modern style and street view room!
Contempory look, clean, very convenient location. The bathroom had a glass door!
staff were lovely. nice sized rooms Difficulty parking around there. would have been nice to have parking information concerning this hotel
To connect TV channels in Russian All is OK!
To be near to the centro of Madrid and sol metro. Best restaurants and bars.
It is in the heart of Madrid The breakfast situation is odd.
toothbrush & toothpaste, razor & shaving gel provided hot water did not last for more than half a minute. only warm water came out afterwards. i had to a quick shower in warm (or nearly cold) water in winter time.
so good hotel..nice staff..perfect position soundproofing problem
It doesn't look like much from the outside, but the room was fabulous! Modern, super-clean, black & white mod interior, wow!
The hotel looks fantastic, location is excellent, and our room wasn't noisy at all. Liked the traditional breakfast at the nearby bistro. The bathroom was too small, and the toilet provided no privacy (e.g. thin, glass walls).
The shower was nice but unfortunately the drainage system could not manage the flow of water so this gave a flood in the bathroom, very slippery,and running into the bedarea.I really "enjoyed" the fact that prices on the hostel's website where cheaper (10%) than via booking.com!!! -the very noisy street which makes a good sleep impossible -the extremely rude and arrogant behaviour of the lady-receptionist after we had asked for a quiet room; she was not willing to give us a room at the backside of the building with a window-view; only one without a view which meant that you had a grey slade roof of another building right in front of the glass of your window- --the cheap "trendy" Ikea furniture with only one upright chair to sit on and narrow bed (3 ps room)
Staff was friendly and helpful and became personable as you started talking to them. It was a great little find. The place was somewhat difficult to find. I walked past it 3 times before realizing where it was.
Awesome location, cleanliness and facilities.
Very nice refurbishment of centuries old building.
High quality rooms/suites in a buzzing central location. Most helpful staff (English speaking). Older folk might find the neighbourhood noisey.
솔광장근처로 숙소 위치는 나쁘지 않았지만 밤새 소음으로 잠 뒤척임.하지만 가격을 생각한다면 뭐 나쁘지 않음. 저렴한 가격대를 원하신다면 추천. 소음과 청결
장소가 솔광장 바로 앞이라 교통과 관광하기에 아주 훌륭합니다. 시내 중심가의 웬만한 곳은 도보로 이용이 가능합니다. 공항에서 이동도 8호선 메트로와 렌페 1번으로 이동이 가능해서 좋았습니다. 그리고 솔 광장에서 약간 골목으로 들어간 곳에 있어 밤에 외부소음때문에는 그다지 시끄럽지 않습니다. 리셉션의 직원 분들도 친절하고 짐 보관도 가능합니다. 관광하면서 저렴하게 잠만 잘 분께 추천합니다 방음이 잘 되지 않아 밤에 들락거리는 사람들 소리에 조금 시끄럽습니다. 특히 계단 옆 방이라 시끄러웠음.더블룸은 창문이 없는 방이라 조금 답답했고, 욕실 용품이 비누밖에 제공되지 않기 때문에 미리 준비해야 함.
솔광장 인근에 있는 호텔로 교통이 매우 좋아 타 관광지로의 접근성이 매우 뛰어나고 객실 또한 사진 보다 훌륭하며 가격에 비해 객실도 넓은 편임. 마드리드에서 저렴하게 잠만 잘 숙소를 원하시는 분께 추천 매트리스 및 베개는 그닥 편안하지 못함
Location is superb and the staff very friendly and professional.
nada noise during night time
The location which was really central - possible to walk everywhere.
Its location was very convenient The bed for two people was just 2 twins puched together, and each had their own sets of tucked in sheets. It was very uncomfortable. Also the shower was quite dysfunctional.
The location of the hotel is amazing. The room is too small and the bathroom door was made of glass and didn't have a proper door nor locks. There was always a bad smell in the reception.
Locariob No air conditioner No phone Small room Lots of noise at night Not clean and staff not nice
The hotel is in a great location. It is in the near the center of varying plazas, providing easy access. High Tech is a misnomer as the desktop computer was non functional, and the wireless was spotty.
Great location. The comfortability and the cleanliness of the beds and the whole room. The staff. Good lighting inside the room. Although we liked the bathroom, the design of it's door didn't offer the person inside complete privacy.
Nice location. It's near Gran Via, Sol ,.... Everything is small, room, bathroom, and restaurant. Noisy. The sound proof is only for sound outside. You can hear everything of the room next to you, even the sound of spring bed and wood floor. The spring bed is hard.
very comfortable and easily accessible to city centre no
The free internet where fine, good staff and the location in the midle of Madrid. To much noise and a bad bathroom
Close to city centre and a number of pub, restaurants, tapas bar and Dunkin donutsl :) near hotel. Clean room and comfortable bed. Good breakfast compared to overall price. Small supermarkets around the hotel as well. 도심에서 가까운 위치에 있고 주변에 싸고 맛있는 타파스바가 많습니다. 던킨도넛도 있고, 깨끗한 방에 안락한 침실 좋구요. 아침도 빵과 과일, 커피, 쥬스 등 비교적 괜찮습니다. 작은 슈퍼마켓이 호텔 주위에 몇 군데 있습니다. 근처 아침먹을 때가 던킨도너츠 밖에 없으니 아침포함 예약을 추천합니다. (던킨도넛: 도넛 2개 커피한잔 2인 기준 5~6유로 정도) Wireless internet available only in lounge. Construction opposite the hotel even rare noise from there. Shower booth are somewhat shabby. 무선인터넷은 1층 라운지에서만 가능하며 객실에서 사용시 프론트에서 랜선을 빌려서 하셔야 합니다. 지금은 대각선 맞은편으로 공사중이지만 소음은 거의 없는 편입니다. 샤워기가 조금 낡았습니다.
할인 이벤트로 원래 가격보다 저렴하게 예약한 것 같아 기분이 좋았는데, 지나치게 기대를 한 탓일까. 생각한 것 보다는 시설이 별로였지만, 깔끔하고 조용하고 무엇보다 위치가 너무 좋았다. 솔 역 중심가 위치여서 주변에 다니기도 편하고 교통비도 줄었던 것 같다. 그리고 바르셀로나에서는 방음때문에 실망했는데 이 호텔은 나름 조용했던 것 같다. ^^ 아침부페도 괜찮은 편이였다. The location is great. and breakfast is good.
Excellent location, great staff, felt safe.
It's close to the city centre, the staff speaks english and breakfast is available. The room was very small, it is only good, if you're just sleeping there and don't spend the day there. And although there was daily cleaning, the floor stayed dirty, they only made the bed up.
The staff were excellent and it was 1 minute to Plaza Mayor and a short walk from other centre areas in the city! Due to the location, it was very noisy, particularly at night. Also the free Wifi didn't work properly and the shower did not drain. It was pretty good value for money though.
--amazing central location in Madrid, right around the corner from Plaza Mayor --polite, helpful staff that gave us lots of pointers about Madrid --room given to us had double and two single beds (we only needed the double) --central location also tends to make for noisy nights
Its central situation and ease of access to the rest of Madrid. It felt secure and the staff were efficient rather than friendly but that is all I required from them. It was exceptionally clean and good value for money. The beds were hard and the sound-proofing was inadequate.
the location was great,central to a lot of cultural & tourist attractions and only a 3 minute w3alk from Sol metro the advertisement in the bedroom for the associate restaurant was sadly well out of date indicating that you could get steak and chips for less than 8euros when in fact when you got there it was 15 euros.
Excellent location, simple and smal but clean facilitys, good bed. Kindly staff.
The location, was so easy to get to the various sights and eating places. The noise when the window was open but it was to be expected for its central location. The water from the shower was not at a constant temperature when in use, water got quite cold at times.
Excellent location, friendly, English speaking staff, room size is adeqaute (alhtough would be small for longer stay). The disinfectant smelt badly, hotel to airport fix fee is more expensive than communicated (instead of 30-32 EUR we were charged 39)