Breakfast too expensive
Beautiful hotel, facing nice old square. Check-in took 30 sec. Comfortable and charming: old-fashioned elevator, bell epoque decor... Bathroom big, new and clean. my room on second floor had a vague smoking smell, I had to open a window while out for a dinner
I like its location ,near to metro stations (Callao and Sol) and well deserved . Also, breakfast buffet tasteful and good service . The room was confortable and space of its bathroom nicely shaped . This hotel is quite silence . Staff working at the Front Desk (ridiculous space !) lack of professional skills. Indeed , a no smart people . Also, at the first day of my stay (6 nights) , and in spite of my previous on line booking, they gve me a room without windows in the 1st floor .Smaller and noisy which standart can be compared with a one star in Eurpean hotel.
The location is superb! In the city centre, next to the shopping streets, the city discos and with a choice of 3 metro stations. Good value for money too! The breakfast room on the 6th floor has one of the best views of the city. Our room saw the inner court since we had to chose between a double bed or a nice view....but that was ok actually, quiet and neat. The one and only elevator is sometimes too slow but the hotel is a restaured old building with a long history. Absolutely worth the experience!
Well-located hotel. We had a top floor room that had a balcony that overlooke a monestery with its beautiful ancient tile roofs. No place to set up one, much less two, suitcases.
We stayed at the hotel 4 days and what we liked most was it centric location, within walking distance to everything in old Madrid, and close to bus an metro stops. Plaza San Martin is at the very heart of the city and very close (5 minutes walking) to such city highlights as Plaza mayor, La Opera, Palacio Real, Gran Via, etc. Corte Ingles (the department store) is just around the corner, and also there is parking available (although pricey, $28 euros per 24 hours) just outside the hotel (parking belongs to Corte Ingles). If you have a car, do not park on the city streets as they are "residents only" parking. Breakfast is not included, and if you chose to eat at the hotel, it is pricey. Just walk to any of the coffee shops close to the hotel and have a good continental breakfast at very low price (2-5 euros).
The central location of the hotel near Pl.Mayor, Puerta del Sol
The location was perfect, the Jr. Suite offered plenty of room, the balcony was quite nice. The majority of the staff were very helpful and friendly. The room was clean. 1 room the A/C and the hair dryer weren't working properly and that was never resolved. The parking was very expensive. Need to vacuum under the beds.
Location and access to points of interest.
Staff was very helpful (and most spoke english), quick response to requests (towels, room service), very good location near Callao metro stop Bathroom was cramped, you could smell cigarette smoke when running the ac
Their elevator is so unique! Very clean, amazing location for the money. Staff was really nice and helpful
5 minute walk to Puerto Del Sol (Kilometer 0) and Plaza Mayor in Madrid. Many shops and restaurants nearby. Staff very helpful. A little tough to get to if you are driving your own car. As is often the case in Madrid, it is off a side, side, side street so more conducive to walking than driving in an out. Would have preferred a second bed in the room vs. a rollaway for our adult son, although it worked out okay.
I loved the central location of the hotel and yet it was very quiet and peaceful.
The staff was excellent! They ran out of white wine at the hotel bar!
the cleaning staff are polite & work well- the bar service is outstanding, the receptionist was sweet but no sense of direction, I didnt like the fact that the lighting for the room and the bathroom were together on one switch- so going to the bathroom at night is either in the dark or waking your partner up when the lights go on...then something tiny- the stairs from to the sidewalk are slippery & the double doors for the entrance are slow...
great location, near the metro and puerto del sol. At least one of the staff can speak english
Clean and great part of the city Food was not offered later at night
Good location Nothing
the breakfast was very good in fact i would say it was excellent no it was very central
location, design, new Lack internet connection (?)
good position near the metro and the most interesting place. the only bad thing was the water coming out from the bath and shower.
This was a really well situated Hotel in the middle of Madrid and next to Metro Station Callao. Very nice rooms. At the moment, no English TV chanels.
friendly, helpful staff. very clean and well furnished room. great location for all interests. relaxed athmosphere.
관광지와 접근성 매우좋음 리셉션 매우 친절 조식이 조금 부실
친절한 직원들과 조식뷔페 맛있음 처음 찾기가 조금 힘들었음
장소는 굉장히 좋은편임. 식사 별로였고, 조식 시간도 너무 늦고, 화장실엔 화장실 날파리~~, 평점보고 갔는데 급실망...
오페라지하철 역과 가깝고 솔광장 왕궁 등 주요 관광지가 도보거리에 있어 편리했음. 시설도 가격대비 깨끗함. 직원도 친절하고 영어 소통에 문제없음. 가격대비 추천할 만한 호텔. 단 호텔 주변(오페라역) 공사중이라 어수선한게 단점) 하지만 다니는데 그다지 불편한 점은 아님.
솔 광장과 가깝고 교통이 편리했습니다 규모는 크지 않지만 묵는 사람을 위한 서비스에 신경쓴다는 느낌이었습니다 욕실이 불투명유리로 되어 있어서 프라이빗하지 않다는 점
i like the location. no english speaking assistant
A quiet hotel that is very centrally located. I plan to return. The Internet did not work well.
Fantastic location close to lots of city sights, comfortable, good value for money. Thin walls as you could hear the people in reception but overall great hotel.
Nice and comfortable hostal with very friendly staff A bit too loud in the rooms
staff went out of their way to help me.
The Hotel is installed around the Plaza del Sol. Front of to Opera Metro Station. Very good localization ! Too much noise in rooms.
The Hostal is very clean, very near to downtown and everything there is almost new! Just the noise... But that area is a little bit noisy.
Excellent location, very clean and well priced. Lack of English by hotel staff, apart from one cleaner they spoke no English.
The location is more convenient than expected. Though the room and the bath booth are really small, but they are very clean and tidy in gerenal. It´s a good choice if u dun wanna spend much on the hotel, but still want privacy and a private bathroom (need something more than a youth hostel). But there should be more english speaking staff, at least a receptionist. location and cleaniness
Nice position, very clean
excellent staff, nicely appointed room, outstanding breakfast, great location outside noise
very central but noisy no bar facilities i.e.lounge bar to meet other guests and although the continental breakfast was lovely would have been nice to have something cooked as an aoption
Staff were helpful and a green apple a day was a nice touch. Staff accidentally asked to sign out for the wrong room but it was sorted out after several days.
The weather forecast on the bed. The reasonily priced minibar. The nice toileteries. The very tasty breakfast buffet till noon. The excellent location.
The Location of the hotel was fantastic Tea & coffee making facilities in the room would have been nice especially as it had a kitchen but there was no use for it. Also a hotel bar would have been handy as we couldn't go out much due to Ryan Air loosing our luggage.
staff, location, design Our room was on the highest floor and we didn't have a normal window, only roof one. That was not comfortable for me. Also the room was rather small, but as far as I understood from the floor plan it was the smallest one on the floor.. So maybe you'll be more lucky with the room ;)
Excellent location, friendly staff, tasty breakfast
Personnel very helpful; 24 hrs. Breakfast food excelllent & area well decorated. Room & shower a bit small; considering my husband is 6f 3 and 250 pds
Very central,.very modern, relaxed atmosphere ,& breakfast included We were given an upgrade to a duplex which had the bedroom upstairs the stairs were very steep & as we are in our 60its it was unsutable we exchanged with no problems The kitchen had no eqipment at all but again we were provided with basic utensils on request
Staff is very friendly and helpfull Two separate beds instead of one...
Everything. The hotel was in immaculate condition. Its very central and loved the shutters to keep the city noise out.
Great location, helpful staff, clean and fresh rooms, brilliant bathroom, free mini-bar, welcoming chocolates and cava and Madrid is a brilliant city. Can we move in for good?
Free Wireless connection, free minibar, clean and well equipped room. Quite location of the room
The hotel was in a walking distance to most major touristy locations. Staff was very friendly and helpful. Although it is an old hotel, and rooms are somewhat small, latest renovations in rooms are impressive. Breakfast was not included, which allowed us to eat in a nice place across the street. It saved us from overeating and overspending:)) but if you don't mind 17 euro for breakfast - food selection there is great. Many Cab drivers in Madrid are not honest. Hotel staff got us an amazing reliable driver, who we used throughout our stay. (Her name is Beatriz. She only speaks Spanish. But she is punctual and honest and very pleasant - ph.662-272-407) . Keep in mind the temperature cannot be controlled from your room (at least in our room we couldn't). Simple call to the front desk, and it was adjusted to our comfort level. Only 2 small suggestions- I wish a gym in the hotel had water and towels. And I wish the hotel used different type of air freshener - automatic sprays, or diffusers. The one they use, that plugs into electric outlet, is doing more harm than good - it produced very unpleasant (for me and my family) smell.
Staff very extremely friendly
I researched hotels for days to get the perfect hotel and the Preciados was perfect. The rooms are small but that is true of most hotels in Europe. The staff were great, the room clean, beds comfortable, the minibar was a great value. It's Proximity to the center was perfect for everything. I read the review "the rooms weren't as nice as they looked in the picture", that review made me nervous,but the rooms were nicer than the picture in my opinion. It was quite. I would deinitely stay there again. We went with my 2 older teenagers and my younger daughter. It was perfect... nothing
Great location. Large, clean rooms. Daniel, our waiter and new friend, was outstanding in the sidewalk café and bar. Incredibly friendly and entertaining. The rest of the world needs to take a lesson on how to pour a drink. Not much. We did have to pull up on the "sidewalk" road, in front of the hotel, to have them take the car to park. However, this is quite common when staying in the larger cities in Spain.
The staff were all extremely friendly, helpful and welcoming. they really made our trip a pleasure. Small things like extra chocs in the room (unexpected) also made a real difference. Excellent location.
Overpriced - offering poor value for money. I wouldn't stay here again. I also booked a Double/Twin room and received a single room.
The staff was very pleasant and accomodated our need for a triple based on a simple e-mail. Although the room had no ash trays, it had cleary been smoked in. The wood floors help with reduction of smoke but the pillows and mattresses retain the odor.
Staff service I feel that the breakfast buffet was good but understaffed. You would the folks there running around and quarreling with each other due to amount of work and alignment.
Good location for major attractions and very friendly and helpful staff.
Friendly reception staff. Rooms warm and welcoming Pillows could have been better quality
A totally pleasing experience.
The location is really convinient, a few mins walk to the Palace, Plaza de la Sol, Gran Via and Plaza Mayor. The room is really small, some staffs are not too good in English.
Location was excellent - a two minute walk to the Palace and Cathedral and a few more minutes to Plaza de Espana and Gran Via. I would absolutely stay here again when I'm back in Madrid. Staff was very nice and helpful. Oh, free wifi and a large safe in the room were nice to have. Only complaint was that the room was dusty in certain areas.
View from bedroom window down into Plaza san Isabel & across to Opera. ~Two minutes from main metro. Good choice of restaruants nearby. Central Shower instead of bath. Little room in bedroom. Inadequate bedside table (no drawer to put small things in. Slippery, dangerous shower cubicle.Shower kept slipping sideways on wall.
We were staying in Opera hotel for 12 days! The location is very central, Excellent staff, friendly and helpful. room was well equipped and clean. Good beds.Great hotel, We enjoyed every single minute in Madrid. Very modern hotel . The ideal spot to discover Madrid. We like the style of the hotel from insideGood central location, Excellent staff, managed humanly by the professional and kindly Jefe de Recepcion, Mr. Daniel Carus von der Ehe. best regards from ema and shmuel.
I liked the location of Hotel Opera most of all! It was great, almost next to the royal palace!
central location and efficient rectification of fault with bath / shower, also 24hr reception did not get 4.15am wake up call requested on day of departure
cleanliness the club outside the window and the noise it generated in the early hours of the morning1
Bitte schreiben Sie mindestens 15 Wörter Absolutely no parking, not even for quick check-in and baggage drop off.
central situation room was very old.did not seem to be clean.waiting for renovation,as other rooms were done already
Helpful people at the reseption, God location. Bad smel i my room. The price was to high comparet with the standard of the hotel.
The location is excellent! Right near the heart of Madrid. The staff are rude, abnoxious, self centered and about as helpful as an ash tray on a Ducati....
Great location and staff, and a pretty good breakfast. The hotel is really cute.
The location The fact that on internet there are beautiful renovated rooms and then the offer is always for the shitty rooms they have left... so it´s a shame.
I liked the quaint retro feel and the ease of access to so many great spots in Madrid!
Location, friendliness of staff, 24 hour reception. It was a two star hotel so I didn't expect the earth. It was fine for what I paid, no real complaints - just minor things like lack of English language TV channels or complimentary shampoo.
Excellent value for a very good room.
All the staff were very friendly and helpful. Room was comfortable and clean. The sliding door on the bathroom didn't leave much room for privacy.
Location was the only good thing. Undergoing refurbishment which is badly required. No internet, no bar, lift does not cover all floors, no tea, coffee making facilities in room.
The hotel is very convenientlyu located in the heart of the city. The Hotel has a very nice environment. Hotel was no able to help with an extra bed despite of requesting in on my reservation from and subsequent mails to the reservation department. Staff just did the minimum required to serve customers
very friendly staff at the reception contrary to that mentioned on its website, our room was far from soundproof.
The location was excellent. It's right next to the opera which gives you a landmark to find it easily. I don't speak Spanish well so that was very helpful. The staff is Was able to book all my tours and was able to help me with all my questions . My room had two twin beds. It really is too small for two people. They should make it just a single. I ended up using the other bed is a desk. Also it was a little dusty but overall clean. I also asked them to refill the refrigerator but they forgot to which in the end worked out. There's a supermarket right across the street. I was able to buy water and juice there and stored in the refrigerator. I thought they had a gym. But actually it's in their sister hotel around the corner which isn't too far since it's a short walk over, but the machines were not that great.
great location, and liked the funky style of hotel it was a tad noisy, but bearable.
nothing in particular shower blocked
Cleanliness Very small cramped room for two people
Conveniently situated. Small size. Quality rather superficial. Breakfast quite poor, hot food not very hot, ran out of certain items. Graffiti on bedroom walls not properly cleaned off. Little things like poor lighting, toiletries impossible to open, no room service.
Excellent location, near Plaza España. I travel with my dog, dog welcome (notified with booking), but very expensive. Garage next door, easy access from the North towards Madrid (i.e. A6). Noticed other people complaining about room, but I got an excellent twin room at the back side of the hotel, so very quiet. Bathroom fine. Breakfast good. Didn't dine here. I spent six days here and found it comfortable enough. The surrounding parks are great when travelling with a dog. Hotel is used by many groups, some can be quite noisy. High cost of dog not notified to me in advance. When I asked about this they told me "But you made your reservation through Internet", as if that should make a difference. Hotel seems to be in need of refurnishing but not to the point that this is annoying. Poor plant on Floor 3 didn't survive neglect of staff, guests must have watered it, but is was too late...
cleanliness no parking
1. Price Old and very run down.
Front desk staff superb, our room was very comfortable and within walking distance for everything, so we though it was perfrect! We asked for a king or queen bed, non smoking, and got twin beds, the smell of smoke lingered in the air, but I imagine there is not a lot you can do about that. Smell of cigarettes....
Close to the city center. Plaza De Espana is 2 minutes far walking. Internet was not working at all. The receptions told me that it was due to fact that my room was far form the access point..... They suggest me to go outside of my room to use internet...
Good location Easy Access to city centre and Metro Hotel requires decorating and general upgrade
ease of parking and access to major roadways good breakfast service lack of free use of PC's with nternet access
It was a very warm spell during our stay but the room temperature was quite good. Better than some more modern hotels. The food was disgusting. I eat very, very little of the one evening meal we took - and got food poisoning. I am still unwell, 3 days later.
Location. Friendly & helpful staff. Bar was only open on demand and staffed from reception. I would prefer a "breakfast included" deal.
Accommodation in Madrid is expensive, esp. if you're travelling on your own and want a room of your own and not a bed in a dorm. At Conchita II you can get a room just for yourself and it costs not that much more than a bed in a hostel. There's also a fridge and a microwave in the room so you can make your own instant coffee or tea, store cold drinks and food. Bathrooms are private and clean. Good for solo travellers that want to a place to sleep if they're not bothered by the noise. The walls are pretty thin and there're always another 3 rooms facing the same courtyard so you hear your neighbours a lot. Mine was watching TV for hours. Internet connection was bad: I only got 34% strength and it was dropping all the time. The so-called 'common areas' were practically unexistant -- it's an apartment consisting of long, labyrinth corridors so you can only sit inside your room - there's not even a lobby or anything like that.
good room, friendly staff, localization.
Very clean hotel and fantastic location. No bad points.
The staff were so friendly, particularly Anna. We didn't realise it was more of a backpackers' hostel than a hotel, but as it was only two nights, it didn't matter. Anna was very helpful and the hostel's location could not be bettered.
Manager changed the room to a cleaner more comfortable one Climbing four flights of stairs...no reception area
The position in Madrid Walls are too thin and you can hear everything that goes on in the nearby rooms and corridors
Central location, clean rooms Noisy neighbours, very small single room
It was a bit noisy on the hallway from time to time
standard, with everything you need. Very comfort for such a budget hostal and good location too: close to underground metro and only few step away from the town. Well, consider myself is a picky person then, you hardly recognize the hostal especially during the night because no big sign at the front and the stair light wasn't turn on all the time (to save energy) they does not change your towel everyday. can't really complaint with such a budget...
the location of the hotel
Great location, very close to tourist sites and Metro. No windows in room which meant no natural light or ventilation. Bathroom facilities in twin room means no toilet. Cramped. Towels old and smelly. No hot water. Shared toilet. Dark and grim.
Easy to go out to take metro and food. Bugs in room. So bad. Two friends were bitten and got rash on the face/neck/hands/legs.
Great location There was no window in the room and the shower was in the corner of the room, right next to the bed (no toilet)
not a very nice place.one does not feel comfortable and safe looks like a hole
Location Stuff was very isteric, cry out to me all of the times, didn't give me a towel, didn't give me a heater (it was extremly cold in the room during the night). I was waiting about 30 minutes at the entrance of the hostal, while stuff was opening a door for me. Room was very small and without window.
The location was good and the internet was fast. It was a bit miserable being in a room with no windows.
Kindness of the staff. WiFi available. Very centrical 2 steps from Opera square 1st floor just above a bar, open to 2 o'clock with loud music :(. My room had no windows whatsoever :(( , and for a single room with external bathroom, 30 euros with far too expensive. Really
Awesome. Awesome hostel (this is not a hotel) if you like fun. By 'fun' I mean, if you like single beds in a double room, cold showers (but only if the water decides to work), beds that smell musty, no bedding, dirty floors, no windows, no fresh air and noisy neighbours. So yeah, its a 'fun' place. See above.
Hostal Berlín has excellent location. Is two minutes walk from tube. My room was modest, but very clean and the price for the room was very cheap. So I will definitely come back.
cheap, central and without any inconvinience
price and excelent location, repeat: excelent location room very little, no air conditioned, the hostal was under reparations, so many tool inside
The location was excellent, the rooms were large and the bathrooms were clean, and the beds were really comfortable! No negatives.
The location is perfect, just 2 minutes walking distance to Plaza Mayor. All the other main atractions are also really close. The hostel hace nice simple rooms with new furniture wich are very clean.
Easy access to tourist sites and restaurants. Friendly staff, Very clean, particularly in shared bathroom facilities. Allowed us to leave suitcase after check out. A clean low budget, absolutely no frills hotel for active tourists who need a comfortable bed and nothing more. .
All what this hotel has is that it is near the center, but anything else is just not worth staying. It is in front of a market and all night long garbage trucks are moving big trach cans full of empty glass bottles and you can imagine the noise it makes, and that stayed all night long. in teh room the tv is not working even if you have the remote control which does not really serve for something. It was freezing the night we were there and the heater is not even existing !! Ugly night and left very early the next morning No
The price is definitely right. The location is fantastic, extremely central right next to the Plaza Mayor. Standards of cleanliness are satisfactory. Everything is extremely spartan. Your room has a bed, some small mirrors, a small night desk, and an ancient television (we didn't try it out), as well as a small fan. That's it. Facilities have showers but no towels (not even paper ones for drying your hands). Despite satisfactory cleanliness overall, there is a small family of cockroaches that share the rooms with you. The walls are relatively thin and all floors are wooden, so things can get pretty noisy at night, depending on your luck with regards to your neighbours. Take care using cash machines in the area! My bank account got cleared out by a fraudulent device in one of the machines :(
Facilities and location (with the exception of no self catering facility) The staff did not speak a word of english when we arrived and were very unclear on payment meaning I misunderstoon what I was paying for and ended up with an overdrawn bank account as the staff did not understand we wanted to pay the final amount in cash. Following on from this were very unapologetic and unhelpful when finally and english speaking member of staff realised what had happened. The money was put back into my account but I felt very uneasy and this cost me alot of money in bank charges and exchange rate differences.
A very centrally located hotel. Easy to find. Nice clean rooms. Friendly staff. Cheap price.
the service and the personnel are indeed very nice and friendly, bathrooms always clean, location in the very centre of Madrid :) too noisy - "paper walls"; I would recomend to use for future kind of information/note in the corridor i.e. "Please note, that someone can be sleeping behind this door. Please, try to move silently in the corridor and bathrooms" :)
Very central location.
The cleanliness of both the bedrooms and the shower rooms were very impressive. The location was also very good. The staff did not speak english at all, so was hard to check-in and to get any useful information.
Staff are excellent and welcoming. Happy to help plan your sight seeing and touring with valuable knowledge of the city. Room is great, plenty of room. A lot of care has been taken to make everything comfortable. An excellent hostel. Like most European buildings, there are quite a lot of stairs. But, then you can eat more pastries in Lisbon.
Very good location and a very good price! Clean rooms!!! The staff might not speak english, but they are very felpful!
Please .. clean is necessary!
the cleanest hostel too noisy,because market is close
near major metro station, and staff pleasant. the roach i did not like, nor did i care for the fact that the internet signal was too weak for me to use in my room.
near in plaza mayor,,,,price!!!! it has a 4 beds in one small room
Location too much noise that make your sleep a little stressing
Central Location just off Calle Mayor No towel provided - smell in bathroom - no window in room.