I received a very warm welcome and the staff were very helpful and polite. The hotel was charming and comfortable. The pool was clean and well-maintained. The room service that I ordered was hopeless. It was an hour late, even though I phoned a couple of times and the food was cold.
Bed mattress The hotel insisted to charge us their walk in rate eventhough we booked via booking.com at a better rate
Location in a historic part of Guangdong away from hustle of the city,and its proximity to local restaurants, cafes and stores.
The location is very central. Shamian island is beautiful. The breakfast was reasonably good. The staff were pleasant. The rooms had an old world feel about them. The rooms particularly the en - suite were a bit shabby and in need of an upgrade.
Friendly people, smiling and always available for help
Friendliness, service and professionalism of entire staff. Location near the park, river, metro and resturants, away from down town area. Not applicable.
the hotel staff was very good the airconditioner in the room did not work properly
The hotel was a bit old but fairly well kept up. Staff was very friendly and helpful. The English skills of the staff, as would be expected, was somewhat limited but was always able to get the point across. Even had one waitress teaching us Chinese. The beds, as in all Chinese hotels I've stayed at, were kind of hard.
Location on Shamian Island and helpfulness of staff Nothing to mention.
Free upgrade of room. Conceirge provided clear information about the places we wanted to go. It is within the Pedestrain Street. There are Convenient Shops just right in front of the hotel entrance. Not too close to walk from Subway station.
Great value for money Great staff Great Location for shopping upgraded to executive package with breakfast and happy hour..staying there was 100% worth the money.
I like the room, the food the stuff was grate and the price acording yo the experience The naiborhood
The staff were very helpful with good english and the room was very comfortable. All was good
Room was very clean and comfortable taxi is very hard to get from this location
Location in old Guangzhou, ideal for tourism and shopping. Roof-top pool with facilities. Spacial rooms and picturesque view.
the hotel is right in the thick of it - you come out of the hotel and you are right in the centre of a very lively area - to one side you are next to a market and a five minutes to the river - to the other side in a wonderful area of the city - clothes food jewellery and life. I paid about $70 a night.
Very nice hotel, clean, good food and a nice area for shopping, no bars in the area
the room i booked a suit it was big room,comfort,faboulas you dont get taxi easly
Reasonably good for the price except its a touch for me to walk to the train. I would recommend this hotel to others. The deco is a bit dull. If its brighten up, I am sure it would improve the ambience quite significantly.
its nice to have a stay there. but only one restaraunt nearby it.
peace it was quite far from the canton fair
Opposite Liwan Park and close to surrounding attractions, less busy than other parts of the city centre. Room was quite noisy at night as faces onto a busy section of road (traffic passing at window level in 3rd Floor room)
i reaally enjoyed my stay here it was a great expperience